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CRM Integration

  • I see that DemandCenter CRM Integration is automatically setting the "eTrigueignore" field to TRUE for certain Leads and Contacts. Why is this happening?
  • What will happen if I enable the "Sync Campaign with CRM" option for a DemandCenter Campaign after it has already started?
  • What is the CRM "eTrigue ID" field used for in DemandCenter CRM Integration?
  • If new prospects are created in DemandCenter, will they automatically be synced with my CRM?
  • How will DemandCenter CRM Integration identify and handle matching records from CRM that already exist in DemandCenter?
  • SALESFORCE - How is ownership assigned when DemandCenter CRM Integration creates a new lead in Salesforce?
  • How can I identify records in DemandCenter that have CRM counterparts with the eTrigue Ignore field set to 'True'?
  • Is there a way that we can see all DemandCenter Campaigns, past and present, in the CRM even if we have not previously been pushing Campaign participants to the CRM?
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