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How can I change a prospect's status from 'Opt-Out' to 'Active'?

Note - The CAN-SPAM Act covers all commercial email messages. Changing the status of someone who has opted out of your organization’s emails without their consent is a violation of your eTrigue agreement and the CAN-SPAM Act. Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to $16,000.

 

Only DemandCenter users that have been assigned to a role with Administrator enabled will be allowed to change a prospect's status from 'Opt-out' to 'Active'.  


To change the status of a prospect, you can:

  1. Directly edit the specific individual's prospect record

    OR

  2. Update the status of multiple prospects at the same time