Introduction

eTrigue features a robust integration with Zapier that you can use to connect many apps with eTrigue. Below are the steps to setup an incoming integration that allows eTrigue to receive data FROM GoToWebinar.

In this article, we describe the process to setup a connection between eTrigue and GoToWebinar. Once implemented, eTrigue can update prospect information with GoToWebinar data including: webinars that the prospect has registered for, whether a prospect attended or not, and duration of attending the event.

NOTE: Existing webinar data is not pulled into eTrigue. Only new webinars, registrants, and attendees are pulled in after the zaps are created.

Part 1: Enable Zapier in eTrigue

1. Log into your eTrigue account.
   
   
2. Go to Settings > Integration Settings > Event Accounts.
   
   
3. Click View Zapier Integration Settings.
   
   
4. Under Owner of Incoming Prospects, select the user that will be assigned as the owner for new incoming prospects captured by the Zapier Integration.
   
   
5. Under Source for Incoming Prospects, select the user that will be assigned as the source for new incoming prospects captured by the Zapier Integration.
   
   
6. Click Generate Key Now.
7. Click Save.

Part 2: Setup Partner Incoming Integration Settings in eTrigue

1. Log into your eTrigue account.
   
   
2. Go to Partners. Next, open your partner then go to Settings > Integration.
   
   
3. Under Owner of Incoming Prospects, select the user that will be assigned as the owner for new incoming prospects captured by the Zapier Integration.
   
   
4. Under Source for Incoming Prospects, select the user that will be assigned as the source for new incoming prospects captured by the Zapier Integration.
   
   
5. Click Generate Key Now.
   
   
6. Click Save.

Part 3: Setup Zap to Retrieve Webinars From GoToWebinar

Before you begin, make sure that you have received an invitation to access the eTrigue-Zapier Integration. When you receive the invitation email, click on the link provided. If you have not received your invitation, contact your eTrigue account manager to receive an invitation.

NOTE: After creating this zap, only new webinar events moving forward are pulled into eTrigue. This Zap will not retrieve any webinars that were created prior to this zap.

After you have accepted the invitation:

1. Log into your Zapier account.
   
   
2. Under Zaps, select Create a New Zap.
   
   
3. Configure Your TRIGGER:
   
   
   1. Under Choose app & event > Connect To, search for GoToWebinar and select it as your app.
      
      
   2. Under Choose app & event >Trigger Event, choose New Upcoming Webinar.
      
      
   3. Under Choose account, choose your GoToWebinar user that will be used to access your GoToWebinar account.
      
      
   4. Under Test trigger, choose to test the trigger.
      
      
4. Configure Your ACTION:
   
   1. Under Choose app & event > Connect To, search for eTrigue and select it as your app.
      
      
   2. Under Choose app & event > Event , choose Create or Update Event.
      
      
   3. Under Chose account, create a new account connection. Use the Authentication Key found on this page: https://app.etrigue.com/settings/zapier
      
      
   4. Under Set up action, map the following fields between eTrigue and GoToWebinar. Under each respective eTrigue Field, choose the GoToWebinar field using this table below.
      
      

      eTrigue Field	GoToWebinar Field
      Event ID	Webinar Key
      Event Name	Subject
      Event Type	Within the empty Zapier field box, type in the following word exactly as it appears below: GoToWebinar
      Join URL	Registration URL
      Status	Within the empty Zapier field box, type in the following word exactly as it appears below: CREATED
      Description	Description
      Start Time	Start Time
      End Time	End Time
      Host ID	Organizer Key
      Account ID	Account Key

       

   5. Under Test action, choose to test the action.
      
      
   6. When finished, click Publish Zap.

Part 4: Create Your Webinar in GoToWebinar

1. Log into GoToWebinar.
   
   
2. Create your desired webinar.

Part 5: Setup Zap to Retrieve Registrants From GoToWebinar

NOTE: This zap will only retrieve registrants that register moving forward from the point of time that this zap is created.

1. Under Zaps, select Create a New Zap.
   
   
2. Configure Your TRIGGER:
   
   1. Under Choose app & event > Connect To, search for GoToWebinar and select it as your app.
      
      
   2. Under Choose app & event >Trigger Event, choose New Registrant.
      
      
   3. Under Choose account, choose your GoToWebinar user that will be used to access your GoToWebinar account.
      
      
   4. Under Set up trigger, choose the name of your webinar that you would like this trigger to pull from.
      
      
   5. Under Test trigger, choose to test the trigger.
      
      
3. Configure Your ACTION:
   
   
   1. Under Choose app & event > Connect To, search for eTrigue and select it as your app.
      
      
   2. Under Choose app & event > Event , choose Create or Update Lead.
      
      
   3. Under Choose account, choose the same eTrigue account that you used before in Part 3.
      
      
   4. Under Set up action, map the following fields between eTrigue and GoToWebinar. Under each
      respective eTrigue Field, choose the GoToWebinar field using this table below.
      
      

      eTrigue Field	GoToWebinar Field
      Event ID	Webinar Key
      Registrant ID	Registrant Key
      First Name	First Name
      Last Name	Last Name
      Email Address	Email
      Join URL	Join URL
      Source	Extended Source
      Register Time	Extended Registration Date
      Join Time	(leave blank - do not map)
      Leave Time	(leave blank - do not map)
      Attend Status	Status
      Attend Time	(leave blank - do not map)
      Title	Job Title
      Company	Organization
      Address	Extended Address
      Secondary Address	(leave blank - do not map)
      City	Extended City
      State	Extended State
      Zip Code	Extended Zip Code
      Country	(leave blank - do not map)
      Phone	(leave blank - do not map)
      Secondary Phone	(leave blank - do not map)
      Fax Number	(leave blank - do not map)
      Industry	(leave blank - do not map)

       

   5. Under Test action, test the action.
      
      
   6. When finished, click Publish Zap.

Part 6: Setup Zap to Retrieve Attendees From GoToWebinar

NOTE: This zap will only retrieve attendees moving forward from the point of time that this zap is created.

1. Under Zaps, select Create a New Zap.
   
   
2. Configure Your TRIGGER:
   
   1. Under Choose app & event > Connect To, search for GoToWebinar and select it as your app.
      
      
   2. Under Choose app & event >Trigger Event, choose New Attendee.
      
      
   3. Under Choose account, choose your GoToWebinar user that will be used to access your GoToWebinar account.
      
      
   4. Under Set up trigger, choose the name of your webinar that you would like this trigger to pull from.
      
      
   5. Under Test trigger, choose to test the trigger.
      
      
3. Configure Your ACTION:
   
   
   1. Under Choose app & event > Connect To, search for eTrigue and select it as your app.
      
      
   2. Under Choose app & event > Event , choose Create or Update Lead.
      
      
   3. Under Choose account, choose the same eTrigue account that you used before in Part 3.
      
      
   4. Under Set up action, map the following fields between eTrigue and GoToWebinar. Under each respective eTrigue Field, choose the GoToWebinar field using this table below.
      
      

      eTrigue Field	GoToWebinar Field
      Event ID	Webinar Key
      Registrant ID	Registrant Key
      First Name	First Name
      Last Name	Last Name
      Email Address	Email
      Join URL	Extended Join URL
      Source	(leave blank - do not map)
      Register Time	(leave blank - do not map)
      Join Time	Attendance Join Time
      Leave Time	Attendance Leave Time
      Attend Status	Extended Status
      Attend Time	Attendance time in seconds
      Title	(leave blank - do not map)
      Company	(leave blank - do not map)
      Address	(leave blank - do not map)
      Secondary Address	(leave blank - do not map)
      City	(leave blank - do not map)
      State	(leave blank - do not map)
      Zip Code	(leave blank - do not map)
      Country	(leave blank - do not map)
      Phone	(leave blank - do not map)
      Secondary Phone	(leave blank - do not map)
      Fax Number	(leave blank - do not map)
      Industry	(leave blank - do not map)

       

   5. Under Test action, test the action.
      
      
   6. When finished, click Publish Zap.

Part 6: Additional Webinars

The steps described in Part 5 and Part 6 are for linking registrants and attendees for a single webinar.

If you would like to grab registrants and attendees for an additional webinar, first create your additional webinar. Next, repeat the steps in Part 5 and Part 6, but make sure to choose the appropriate webinar when indicated by the steps.