Setup Instructions for Enabling Landing Page Subdomain

Introduction

eTrigue DemandCenter provides the ability for users to create their own landing pages right inside the application. Enabling the subdomain for your DemandCenter account has many benefits, including, but not limited to: 

  • Create branded landing pages using DemandCenter’s Drag and Drop Landing Page Builder.

  • Gain access to DemandCenter’s library of pre-configured email & landing page templates.

  • Images and links within email or landing page assets are branded with your subdomain, improving the user experience for your audience.

  • Email Opt-Out links are branded with your subdomain, which helps with email deliverability because links in emails that are seen as coming from domains that share your name are less likely to be flagged as spam.

 

How to Setup Your Subdomain

  1. Decide on a name for your subdomain. The subdomain will brand your images, links, and landing pages, so you will want to make sure it is a name that matches your corporate identity and is a name you would want your audiences to see.

  2. Create a DNS resource record for your subdomain. The type and values are as follows:
    Type: A Record
    Value: 38.111.197.137

    For example, our corporate subdomain is ww2.etrigue.com. Querying DNS for our subdomain would yield something like this:
    mceclip0.pngNote – it may take up to 24 - 72 hours before your DNS changes take effect across the Internet.

  3. If applicable, your IT team may also need to update your network’s DNS settings to include your subdomain. This will help ensure assets branded with your subdomain are accessible to your own internal users. Otherwise, users may see webpage errors like 404 or Page Cannot Be Found. 

  4. Notify the eTrigue Success Team (success@etrigue.com) for verification and activation of your subdomain.

 

Frequently Asked Questions

I added my DNS record, but it is not showing. How long do my DNS changes take place?

Your DNS record may take up to 24 - 72 hours before your DNS changes take effect across the Internet.

I cannot see any landing pages or landing page images in my browser. What is happening?

Assuming that your team has published a DNS record for your subdomain, the most common issue is that your own internal network has not been updated with the new DNS information. Ask your IT team to make sure that your network servers have bene updated to resolve your new subdomain.

Can my subdomain support HTTPS?

Yes! Kudos to you for taking the initiative. Domains that support the HTTPS protocol is considered a best practice and will help improve the integrity of your website, as well as improve the confidence of your visitors. To enable HTTPS, please see this resource.